Knewton is an education startup funded by high-profile investors including Peter Thiel and Reid Hoffman. Located in the heart of Manhattan in the Union Square area, Knewton is building the world's most powerful adaptive learning engine, with the goal of making personalized and engaging education available to all. Knewton has been recognized as a Technology Pioneer by the World Economic Forum in Davos and one of the top 25 best places to work by Crain’s New York Business.
About the Integration team
Knewton partners with large companies to enable them, through our API, to create and deliver adaptive experiences for any type of their content, in nearly any subject matter, for every student. The Integration team works directly with these enterprise partners to create adaptive solutions with their digital educational products that maximize student educational outcomes.
The Integration team provides technical and product guidance, evaluates customers’ technical and analytical challenges, and implements solutions ranging from new API integrations to new analytical workflows/use cases to entirely new applications. This team also provides feedback on requests/features requested by our partners to our product team.
Each integration brings its own unique technical, ontological, and pedagogical challenges based on the nature/scope of the content and solution. The team is called upon to develop and deliver these integrations efficiently.
The Integration team operates in groups of three for each partner: an Integration Architect, a Solutions Engineer, and a Client Manager.
The Client Manager is the primary point of contact for our API partners, managing the overall health, communications, and project management for each implementation. This role is also the partner interface for results and efficacy, sales support, training, technical escalations, and customer experience. The CM works to understand partner needs and pulls internal resources across Knewton, when necessary, to support the post-launch product/relationship. The role combines a business mind that can deeply understand Knewton’s strategy with a product sensibility that balances the needs of both Knewton and its partners.
Specific Job Duties